Top search terms
Privacy policy
Effective Date: April 10, 2026
1. Information Collection Category
We collect necessary personal information including customer full name, delivery address, contact phone number, registered email address and order details when you complete account registration and checkout payment. Payment card credential data is processed exclusively by authorized third-party payment processor Stripe, we never store complete bank card information on our own site server.
2. Information Usage Purpose
Collected personal data is only used for order fulfillment, logistics delivery notification, after-sales return processing and official store promotion email delivery upon your opt-in permission. We will never sell, rent or leak your personal private information to unrelated third-party commercial institutions.
3. Cookie Application Specification
Our website adopts standard cookie technology to optimize browsing experience, record site access preference and improve commodity recommendation accuracy. You can adjust your browser setting to refuse cookie storage at any time, which may cause partial site function abnormality.
4. User Data Right
You hold the right to apply checking, correction or deletion of your stored personal information by sending formal request to our official service mailbox sales@themehello.com. We will finish relevant data modification within 10 business days after receiving valid identity verification.
5. Information Security Protection
We adopt industry-standard data encryption technology to protect your stored personal information against unauthorized access, disclosure or illegal data theft.